Rite Way Heating, Cooling & Plumbing: Phoenix

Rite Way had someone here the same day we called and communicated well with us. Yair arrived at the front door with shoe covers to keep my floors clean. He was super friendly, very professional, and showed me the live video of the pipe. I highly recommend Rite Way, and hope you’re lucky enough to get Yair at your job.

Via Google

I highly recommend reaching out to Rite Way for any Heating, Cooling, and Plumbing needs. They came out to look at my old AC units that were just over 20 years old. Drew provided a very thorough quote with different options. He explained everything in detail and I felt comfortable with the pricing and recommendations provided. I now have two new ac units that are energy efficient and run a lot more quieter than my previous ones. Thank you Riteway for providing an excellent experience!

Via Google

New homeowner here, and so far these guys are 2 for 2. MIKE came out today to help us with a sink issue that was actually a pretty easy fix. He then helped us flush the hot water heater. He was fantastic, he answered all my bonehead questions and taught me a thing or two. He also didn't nickel and dime, or try to get one over on us. We had the issue start on a Sunday around 3-4pm. MIKE was here and had all our problems fixed before noon Monday The service was fantastic, the price was fantastic. Looks like Rite Way are our plumbers.

Via Google

Yair went above and beyond for our service call. We were working on toilets in two bathrooms with a clog in one. He ran into some major issues and ended up working a 9hr.shift just at my house and being there till almost 9pm. If possible Yair would be my technician for every service call. Please appreciate him. Thanks Mona Boudle

Via Google

I'm writing this review for my stepmother she lives in Sun City AZ. Rite Way installed a new heat pump at her house in 2016, at the time my father was still alive. I thought they paid to much for the system but it wasn't my money and and I thought that my dad had things under control. My father has since passed away and asked me to look out for my stepmother. Rite Way would call each year and request that they come out and inspect everything, I didn't know they were even contacting her. Two years ago they told her that she needed a new hot water heater because there was some rust on the top but there were no leaks and it worked fine. In 2025 they stated the same thing, they convinced her that the work needed to be acomplished, no leaks an still working. They sold her a tankless hot water heater, install price $7948.50. The water heater could be purchased at Lowes for $1600.00, they then sold her a Flow Tech Home Anti Scale system for $3272.87. I researched the product and most people think its a scam. Total cost for everything after a discount was $8750.00. I read some of the reviews about Rite Way and it appeared they like to do bussiness in retirement communities and it seems like they take advantage of senior citzens. I spoke with there operations manager and he sent me copies of the bill, I couldn't even make out my stepmothers signature. I called back looking for an explanation and left a message but never recieved a call back. My stepmother is 89 years old and she didn't need a tankless water heater or a BS descaler. Please pass this information on so that more senior citzens are not taken advantage of.

Via Google

Not a good experience today. Waited all day for technician to arrive. Inspection of AC was fine but the technician left greasy handprints on the ceiling at both crawl space entrances. Tried to clean it off but looks like some painting will need to be done to cover it. In general there technicians seem to be pushing more work than may be needed. I am not an AC expert by any means but I am just getting bad “vibes”. I have switched to another company for future work.

Via Google

Excellent work replacing our old faucets! Rite Way sent a couple of technicians (Gabriel) who took around 5 hours to replace four old leaky faucets including our kitchen sink faucet. The tech that came in initially, Todd, had examined the issue and given us a quote doing a thorough job of making sure he includes everything that was exactly needed (valves etc) to get them working properly. I felt confident in their work that if anything was amiss, they will take care of it. They stand by their work for 2 years! The other great thing about them, even when they went by a different name (A/C medic), has been that they are quick to respond and even quicker to put you on their roster!

Via Google

Virgil was a superstar. I've worked with many HVAC techs being a homeowner, and Virgil was the first one who actively help me understand his whole diagnostic process. Showed me what was right with the system and what was going wrong with the system. Very professional and great customer service!

Via Google

Where do I start. So we are brand new home owners. We've been living in our home for about 1.5 years and the water heater here was 5 years new, well I got home from work yesterday and there was water all over my garage and the water heater was the culprit. Luckily the can had a sticker from when it was installed and from the moment the ladies answered the phone with my question over if it still had warranty to the moment Braden arrived and replaced our water heater, their service was very efficient, attentive and over the top! Braden said the can was no good and he was surprised that at 5 years it was done. So he replaced it right here at 6.30pm he was fast and great at what he does. He also installed a dripping pan so if it happened it would not damage the wall like you can see the water dripping marks. I definitely recommend! Thanks Rite and Braden!!

Via Google

Rite Way (James) did a great job for us. He checked our systems thoroughly, found a couple of small issues, made some recommendations without being pushy and was flexible getting us scheduled for a few weeks out. Great service!

Via Google