Roto-Rooter Plumbing & Water Cleanup
Hours
Roto-Rooter Plumbing & Water Cleanup serves Scranton, PA, specializing in drain cleaning, sewer line clearing, and water cleanup for both routine and emergency calls. Technicians are consistently praised for fast response times, professionalism, and transparent assessments, and the company follows up after service—a detail customers frequently highlight. Rated 4.8 stars across more than 1,600 Google reviews, though some customers note that pricing runs high relative to the time on-site.
What Customers Say
Customers praise Roto-Rooter’s quick response times, professionalism, and effective drain cleaning, often highlighting technicians like Noah, Dave Jr., and Patrick for their courteous and knowledgeable service. Some mention high costs but appreciate transparent communication and thorough work. One reviewer noted a missed appointment and poor scheduling communication.
Why Choose Roto-Rooter Plumbing & Water Cleanup
Services
Best Suited For
Roto-Rooter Plumbing & Water Cleanup in Scranton, PA appears to be a strong choice for homeowners needing fast, professional plumbing and water cleanup services, especially during emergencies or weekends, who prioritize quality and clear communication despite higher prices.
Frequently Asked Questions
Does Roto-Rooter Plumbing & Water Cleanup offer emergency plumbing services in Scranton, PA?
Yes, they handle emergency calls and customers consistently note fast response times, even for urgent situations like burst pipes or major leaks.
Does Roto-Rooter Plumbing & Water Cleanup provide same-day plumbing service?
Based on customer reviews, same-day appointments are available and technicians often arrive quickly after the initial call.
Does Roto-Rooter Plumbing & Water Cleanup work on weekends in Scranton?
Yes, weekend availability is confirmed in customer reviews, making them a practical option when plumbing problems come up on a Saturday or Sunday.
Does Roto-Rooter Plumbing & Water Cleanup charge more than other plumbers in Scranton?
Pricing does come up in reviews as higher than some competitors, though many customers say the quality of work and professionalism made it worthwhile — contact them directly for a quote.
Does Roto-Rooter Plumbing & Water Cleanup handle residential plumbing jobs?
Yes, they serve homeowners throughout the Scranton area, with reviewers mentioning everything from drain clogs to water damage cleanup in residential settings.
Google Reviews
christine Pellis
a month ago
The company sent out excellent plumber who was able to quickly see the problem, he was friendly and courteous and was able to get the main drain opened. I’m very happy with the service provided at a very reasonable price. If I hear of any family or friends in need of their services I will gladly tell them to call Roto Rooter
Via Google
Chris Wilcox
a week ago
Joe the project manager and the tech that came out after to fix the plumbing, exceeded all expectations, very professional, honest, informative, trustworthy, and hard working. They treated my problem like there problem and you just can’t beat that, I wish I remembered the techs name as well so he gets the recognition he deserves as well, he was a younger gentleman.
Via Google
Lisa D
a month ago
Excellent response time! Assessment and quote were precise and service delivery was professional, courteous and efficient. Follow-up calls were a nice surprise and greatly appreciated. If you are dealing with an emergency, this is your team!
Via Google
Paul Macharia
4 months ago
Noah, the technician, was wonderful-excellent customer service. He masterfully unclogged my clay, main sewer drain line. Took less than 10 minutes to do so. My only gripe-hence the 4-star review- is the cost. $500 for less than an hour's work doesn't sit right with me.
Via Google
B McCoy
3 months ago
Technician was very friendly and professional. Roto-Rooter was able to quickly schedule the drain cleaning. The price seemed high, but I needed the service done quickly and they had the proper equipment to get the outdoor pipe cleared quickly.
Via Google
Stephanie Remsky
3 weeks ago
After a very stressful day dealing with our plumbing issue, Dave Jr. from Roto-Rooter was an absolute lifesaver. From the moment he arrived, he was professional, knowledgeable, courteous, and genuinely committed to helping us. He didn't just do the job—he went above and beyond to make sure everything was taken care of and that we understood what to do moving forward. What impressed me most was his willingness to take extra steps to ensure the best possible outcome. His attention to detail, patience, and outstanding customer service turned a frustrating situation into a positive experience. Employees like Dave Jr. are the reason customers remain loyal to a company and confidently recommend their services to others. Roto-Rooter should be extremely proud to have someone like Dave Jr. representing their organization. He is a true asset to the company and deserves recognition for his hard work and dedication. If anyone is deserving of a bonus, a raise, or even an extra day off, it's Dave Jr. His professionalism, work ethic, and commitment to customer satisfaction make Roto-Rooter look exceptional. Thank you, Dave Jr., for your outstanding service. Five stars isn't enough!
Via Google
Skeeter
2 weeks ago
We had an issue with drains in our house and initially thought we were going to need 60 feet of new pipe. However, After Tyler and Patrick, Master Plumber, showed up at our house, things got a lot better! All we needed was a thorough clean-out. Patrick was especially impressive with his incredible knowledge and Dennis, Project Manager, was very personable and accommodating in every way possible.
Via Google
Josh McClain
3 months ago
Will never use again. Had an 8am-10am appointment scheduled. They call at 8am and said they had a call off so we rescheduled to 2pm-4pm. No problem. I leave work at 2pm so I can meet them at my house. 4pm rolls around, still not here. I call the office to make sure they’re still coming. She says yes, they got held up at their last appointment. No problem. I ask if I will be charged an after hours fee since, she says no because your appointment was 2pm-4pm. They finally arrive at 5:30pm. All I have is a clog in my kitchen sink drain about 25 feet down. Told me the price, which I was fine with, but then they proceed to tell me I will be charged an after hours fee because it’s after 4:00pm. Told them the office said otherwise and they disagreed. Walked them out and told them I’ll find someone else.
Via Google
Sharon Zabadal
2 weeks ago
Excellent Service. We called and they came the same day. The technician, Noah did a great job. He was friendly and professional. Would recommend Roto-Rooter.
Via Google
John Yurek
2 months ago
Had a sewer line block at 530 on a Friday night while having friends over for a BBQ. Called roto rooter and the had someone here in under an hour. Dave was exceptional, courteous and very professional. It was a stubborn blockage and it took him a good 2 hours to clear the line. What a great guy. Had the job done and cleaned up like he wasn't even there. Don't hesitate, it worth every penny in an emergency. P.S. My neighborhood 24 hr plumbing Co didn't return my call until 8 an Saturday morning.
Via Google
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