Roto-Rooter Plumbing & Water Cleanup

James was great! Very respectful and knowledgeable and helped me with my frozen pipes after I had to give up on trying to fix it on my own. He also gave me great tips on how to prevent this from happening in the future. I’m so glad he was able to help me,

Via Google

Scott is the man! He was super chill, kind, and respectful. He answered all the questions I had and took the time to explain everything clearly. Best of all, he left the job cleaner than he found it. Really appreciate the professionalism — highly recommend!

Via Google

I had a main sewage drain blockage and decided to call Roto-Rooter, a company I could trust. Luck for me I was assigned Joe, one of the most professional service technicians I've ever had the pleasure to work with. He explained exactly what he planned to do and he got it done. No drama, just calm, reassuring professionalism. I felt I was working with someone who knew what they were doing and really had my best interest in mind. What really impressed me most is that he really loves his job and that is a very rare find these days. Joe is a true professional that I will ask for on any future plumbing projects. Oh, and no, I'm not related. Ask for him to oversee your next plumbing project and see for yourself, he's the real deal!! Charles Mayer

Via Google

Mike did a fantastic job! Really happy with the service. I have never hired a plumber before and I was so excited to use my new washer but the hookups were a mess. He came in and revamped the entire set up with expert skills. He gave me a fantastic and fair quote did expert work and was extremely trustworthy. 10/10 would call again for all my plumbing needs.

Via Google

Dave was extremely helpful and great with communication when he came over to check on our ceiling leak everyday to ensure the leak had stopped and everything was drying appropriately. Him and Mike helped us navigate next steps to ensure we saw the issues through to the finish line. Would highly recommend Dave and Mike to work with us on any future issues we may face.

Via Google

These guys are great! Had someone out within an hour of calling, he worked the entire time he was here to fix the leak, was honest and transparent about what the issue was, and did great quality work at a fair price. I can't recommend them enough.

Via Google

This company is made up of fraudsters lacking any semblance of a conscience. I called them after a heater failure led to me waking up to a basement full of water. In my panic, I signed on for water mitigation in addition to the unit replacement. This was a terrible mistake. They billed me nearly 7000 dollars for what could not have been more than 2k in labor and materials. That amount does not even include the $2000 water heater replacement, which I paid separately. When my insurance (rightfully) pushed back, listing a number of overestimates and outright fabrications in their line items, Roto-Rooter settled with them for a bit over half and stuck me with the remainder. And those overestimates are EGREGIOUS. A plastic sheet taped to my ceiling? That's a "containment barrier" and is apparently valued at $160. A disinfectant sprayed haphazardly on my washer/dryer? That is "appliance cleaning" and cost me $250. That one was a separate charge from the same disinfectant they sprayed on the floor, which cost me several hundred more. In total there were nearly 40 line items, each with fudged or invented numbers. It would be funny if it wasn't so infuriating. It was my fault in the end for signing the contract without taking a closer look at their reputation first. The company runs a very specific playbook where they promise that your insurance will cover all expenses, and then overcharge to such an extent that no adjuster would reasonably sign off on anywhere close to the full amount. Check the reviews for their many other branches and you'll find this story repeated everywhere. Please do not make the same mistake I did. Find a local, independent business to call. You will be sorry if you call Roto-Rooter.

Via Google

Overall experience was good. There was a delay of about 1 day due to a heavy service volume. We had a majorly blocked sewer line which their jet cleaning could not break through and as a result the $1100 fee was not charged since it was a guaranteed service. In the end the concrete floor was cut open to make the repair. All the service staff was friendly and competent.

Via Google