The Plumbing Works
Hours
Based in Reading, PA, The Plumbing Works handles residential plumbing projects ranging from sump pump repairs to full sewer line replacements. The company holds a 4.5-star rating across nearly 400 Google reviews, with customers frequently highlighting knowledgeable technicians, punctual arrivals, and clear communication throughout the job. Their team is also experienced in pipe upgrades and appliance connections such as dishwasher installations.
What Customers Say
Customers praise The Plumbing Works for their professionalism, punctuality, and clear communication, especially during complex jobs like sewer line replacements. Reviewers highlight staff members Dan, Dylan, and Ryan for their courteous, knowledgeable, and efficient service. One customer felt overcharged for a minor sink repair, expressing concern about pricing.
Why Choose The Plumbing Works
Services
Best Suited For
The Plumbing Works in Reading, PA appears to be a strong choice for homeowners seeking professional, courteous, and timely emergency plumbing services delivered by knowledgeable technicians.
Frequently Asked Questions
Does The Plumbing Works offer emergency plumbing services in Reading, PA?
Yes, based on customer reviews they respond quickly to urgent calls and several homeowners mention same-day or after-hours service for emergencies.
Are the technicians knowledgeable enough to handle complex residential plumbing problems?
Customers consistently note that the technicians are experienced and take time to explain the issue before starting work, which speaks to their hands-on expertise.
What do customers say about the quality of service for residential plumbing repairs?
Reviews highlight courteous, professional technicians who show up on time and get the job done efficiently without cutting corners.
How quickly can I expect a plumber to arrive for an urgent issue at my home?
Based on customer feedback, response times are generally fast, with multiple reviewers specifically praising how promptly the team showed up during stressful situations.
Is the overall customer experience positive when using this plumbing service in Reading, PA?
Homeowners in the area frequently leave positive reviews mentioning friendly service, clear communication, and satisfaction with how the job was handled from start to finish.
Google Reviews
Will George
3 years ago
The plumbers that came out were nice but because they seen that I was frantic and really in need I feel I was taken advantage of. I have a small sink in my bathroom and the plumber told me that he could fix my sink for $400. I then ran to atm while they began fixing it. Upon doing so I trusted the men in my house because I live alone and had just come from the hospital. By time I got back they were already done with the sink. Its a really small sink. I then asked could I take a bird bath because I can't use the tub? The plumber said no. He said that he found another leak. I stated that why would you charge me $400 for something that I can't use. He stated that he needed to wait for the pipes to unfreeze. Fast forward to last week the new people who are working on my house turned on the water and the pipe that THE PLUMBING WORKS supposedly fixed was spaying all over. When I called the company and asked why is this happening they then said because the pipe that they fixed is compensating for the other side. So they fixed a product that was doomed to fail. In there desperate attempt to take advantage who obviously knew nothing about plumbing and was in desperate need. This was is the wrong way of doing business. It should be stopped. They should come fix my sink like they said when I gave them the money. So they are trying to charge me almost $1000 for a small sink and I mean its really small. I wish you guys could see this.
Via Google
Stephanie Lutz
2 years ago
I cannot express enough how wonderful it was to work with The Plumbing Works. We needed to have our main sewer line replaced which required a few days of work. Dan and his team were excellent! They were always on time, courteous, and clean. They were constantly communicating what they were doing, where we were in the process, and asking questions as needed. I also spoke with Lisa, the office manager, quite a few times, and she was always so sweet, understanding, and helpful! In a highly stressful situation, they made it as easy as possible. I will be recommending them to any one needing plumbing work moving forward.
Via Google
Stefanie Schneider
2 years ago
Had a great experience with The plumbing works! Had older pipes in a newly purchased home, they supplied options of the work I needed and they were able to get our dishwasher working again! Dylan and Dan were very nice, courteous, and efficient. Will definitely use them again if we need anymore work done. Thanks again!
Via Google
Dona
2 years ago
My sump pump started to keep running with no water plus smoking. This was when we had gotten the 2" of rain and it was supposed to rain more. I Googled plumbers near me and it brought up The Plumbing Works. I called, the lady who answered the phone was extremely nice. She sent 2 experts out to my home same day. I was given 2 options : put in same kind I had which was on small size, or dig a bigger hole and put in a bigger one with warranty and will last much, much longer for 4,300. I couldn't believe it but they actually waited for me to contact my homeowners to see if that would be better, it wouldn't. In the meantime they left. I decided to go with the bigger one and they have payment plans which we qualified for 12%, I know right, so low and 65.67 payments for, get this 120 months! Longer than a car. Of course we'll have it paid off before then. So, Ryan came back next morning, with a helper, and it took maybe 4 hours. And this one has a lid, my other one didn't. And this one is so quite, which my son loves due to it being in his apartment. Since I had my basement flood 2x I had a floating floor put in last time so the water goes under floor right to sump pump. If anyone is in need of a plumber,for any reason at all definitely call The Plumbing Works. Excellent service!
Via Google
James Dolak
2 years ago
Plumbing works, I can’t say enough about this business. Ryan Peter was my tech. Ryan was very knowledgeable, and a very nice person. Ryan did his job as a professional and in a very timely manner. PERFECT!!! Couldn’t have been better! I 100% recommend the Plumbing Works to anyone needing there services!!!! Jim Dolak.
Via Google
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