The Plumbing Works
Hours
Based in Lancaster, PA, The Plumbing Works handles a range of residential plumbing needs, from urgent drain unclogging to leak repairs and routine maintenance checks. Customers consistently highlight fast response times—sometimes under 20 minutes—alongside technicians who explain their work clearly before and after the job. Rated 4.7 stars across 40 Google reviews, the company is a reliable call for Lancaster homeowners facing both everyday and emergency plumbing issues.
What Customers Say
Customers praise The Plumbing Works for prompt, professional service, with Avion Roache and Ryan notably resolving urgent sewage and plumbing issues efficiently. Reviewers highlight clear communication, thorough explanations of repairs and prevention, and attention to cleanliness. Technicians like Shane are commended for going above and beyond while offering reasonable pricing.
Why Choose The Plumbing Works
Services
Best Suited For
The Plumbing Works in Lancaster, PA appears to be a strong choice for residential customers seeking fast, friendly, and professional plumbing services with clear communication and thorough, efficient work, especially during emergencies.
Frequently Asked Questions
Does The Plumbing Works handle emergency plumbing in Lancaster, PA?
Yes, based on customer reviews they respond quickly to urgent calls — several homeowners mention fast same-day response even for after-hours emergencies.
Does The Plumbing Works offer residential plumbing services?
Yes, they focus on residential work and customers consistently note thorough, efficient service on everything from leaky pipes to larger home plumbing repairs.
Does The Plumbing Works communicate well about repairs and timelines?
Based on reviews, clear communication is a standout quality — homeowners appreciate being kept informed throughout the job with no surprises.
Does The Plumbing Works have friendly and professional plumbers?
Reviewers regularly describe the team as courteous, professional, and easy to work with — a common theme across multiple customer accounts.
Does The Plumbing Works serve homeowners throughout the Lancaster, PA area?
Based on customer reviews, they serve the local Lancaster area — contact them directly to confirm service availability for your specific location.
Google Reviews
Christine Kue
4 years ago
Avion Roache was spectacular. He arrived on time, took a look a our sewage that had been backed up for a couple of days now- he came in and went in with a huge snake and de-clogged it. He was also very friendly to my husband and I and explained everything before he was going to do the job. IT was very informative and he even gave us a quote on how much everything would cost. HE was awesome. Highly recommend this company and what I also love is that they send you a text of who the technician is (along with their photo) so you knew exactly who you were going to expect at your door. We loved their service. :) we'll be reaching out to them again if we ever have anymore plumbing problems.
Via Google
Dr. T. Jennifer Edwards
4 years ago
We called with an urgent request and they sent someone within less than half hour - probably within 15 to 20 minutes. Ryan was really professional and knew exactly what was needed. He sorted everything out and we were back to normal...what ta relief that was. We loved the service.
Via Google
Susan “Elasha/Neeni” Cardone
4 years ago
Came for a maintenance check, and listened to everything I had to report about our plumbing. Fixed every leak we had in one sitting, and even took great care not to leave any messes after he finished a section and moved on to the next. Lastly he worked with us to figure out the best way to install a water softener when the hardness test came back as a 12. He listened to every concern, came on time, and was very considerate. Did his job effectively and fixed everything same day.
Via Google
Robert Echternach
4 years ago
Great group! Very communicative. Shane did an awesome job. Efficient at the job, reasonable price, and the work he did was great. Went above and beyond explaining what was done and the why. Recommended folks!
Via Google
Stacy M.
4 years ago
Contacted by phone to set up appointment. The call taker was very pleasant and accommadating to our schedule. The repair technicians were professional, and explained what the issue was and how to avoid future problems! Will definitely use their services again!
Via Google
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