Thomas Home Services

Casey, was the technician who came out for my first service call. Thomas Home Services, should be very proud to have an employee like him. He was very thorough. Checked the furnace up in the attic, ran my furnace to burn off any residual by products from the manufacturer, and checked the outside central air conditioner. Went over the furnace filter recommendations, and even some future maintenance’s services, that Thomas H.S. offer. I would recommend this company without hesitation. Thank you, Thomas Home Services.

Via Google

Had 21 point inspection of our HVAc system performed by Thomas Hom Services. Technician Casey was very knowledgeable and explained to us each concern he had with our older unit thoroughly and at a level we could understand. At no point did we feel pressured into a decision, made to feel fear or panic about the sistuation, but clearly stated the concern and potential for failure in the near future for the system. This was very helpful to us in planning for the future for either further investing into our unit or replacing. He did offer us potential deals but nothing was forced onto us. He was willing to help us also figure out financing should we want to continue with any of the work. I am very pleased with the inspection and thoroughness of the technician which has given us the information we need to plan for the future.

Via Google

GForce Premium Getaways LLC., has used Thomas Home Services before, and they continue to be fantastic! Their dispatch team is excellent—always keeping us updated with arrival times and service details. Thomas and the other technicians are top-notch professionals who are prompt, thorough, and knowledgeable. They recently handled a washing machine issue at one of our rental properties, clearly explaining the problem and recommending the best solution. As a rental management company, it’s essential for us to keep all appliances in our properties running in tip-top shape, and Thomas Home Services has proven to be a reliable partner in making that happen. We’re extremely pleased with their service and will definitely continue using them moving forward.

Via Google

Thomas Home Services has been there for my family’s new home since day #1. I have my Home Warranty Protection Program with them and am a member of their Customer Loyalty Program. They are quick to send out a technician and have done excellent quality work. They installed our new Water Softener System and Reverse Osmosis Water Filtration System, which we are extremely happy with and they were competitively priced. I highly recommend that you give them an opportunity to provide you with the same level of quality workmanship we have experienced!

Via Google

I recently moved from Fountain Hills AZ to Buckeye AZ. My refrigerator was also moved with my possessions, and when unloaded I plugged it in. It worked for about an hour then quit. The GFCI would get tripped and shut off power to the fridge. If reset it and it would either run for a number of hours, or would immediately trip and cut off power to the fridge again. I called Thomas Plumbing and they had me scheduled for a two hour window appointment the very next day. They advised me that their technician Delphi would be my technician. I was surprised to see that Delphi made it in the appointment window. She was extremely professional and knowledgeable. She did all the diagnostics on the fridge and explained that it would draw a lot of amps when starting the compressor. She also verified that when it was operating that all systems were good. Delphi reviewed the owners manual for the fridge and confirmed that the manufacturer specified that the fridge should be on a dedicated power source, with no GFCI in the line because when starting up, and re starting the compressor to maintain the cooler temps inside the fridge the high amps could trick the GFCI into thinking there was a short causing it to trip and shut off power to the fridge until it was reset again. It was an easy fix, simply remove the existing GFCI and replace it with a conventional outlet with ground. ( this outlet was on a dedicated circuit and no other wiring concerns were present ) If there were more than one outlets on this circuit then I would have called an electrician to complete the job. Thomas is lucky to have a technician that truly knows her stuff, and took the extra mile to make sure she came up with the correct diagnosis and resolve for my concerns. Since I had the outlet needed in my tool box, I was able to replace the GFCI with a conventional outlet in about 15 minutes. And now the fridge has been performing as it should with no interruptions since the outlet was changed. Thanks to Delphi!

Via Google

I had a great experience with Thomas Home Services. They repaired my Sub-Zero wine cooler, which I use to store water bottles, and had it working properly in about an hour. The technician was professional, knowledgeable, and efficient throughout the entire service call. I especially appreciate that they honored my veteran’s discount, which shows they value and respect those who have served. It’s refreshing to work with a company that provides excellent customer service and stands behind its commitments. I highly recommend Thomas Home Services to anyone needing appliance repairs. Fast, professional service and a job well done. Thank you!

Via Google

All good here ...my plumber was Rylee, he was absolutely professional...knew what needed to be done and got on it. I never felt uneasy with him ....as an old lady living alone, having service people out gives me major anxiety!! I have had a restoration company come out for a major leak/flood few years ago and without my knowledge or confirmation, my insurance company paid him to replace a faucet and put fans for 3-4 days....and he got paid $7000!!! So when I had a reputable company come, the sub-floor, flooring and everything else..there wasn't enough left on my claim to finish the job. I paid thousands out of pocket to get it done!! So yes I will be using Thomas home services again as well as recommending your services to my friends and family!! When I need you again, I also will be requesting Rylee, he was awesome.

Via Google

Excellent in all aspects. The repair guy was very professional, and I felt safe with Armon in my home. He diagnosed the problem with the refrigerator sat down and discussed it me and explained and answered all my questions. Thomas Home services will be my go should I have any future need for any of my appliance repairs. And I will be asking for Armon. This service was exceptional. No longer will I use a Home Warranty for any of the services I need for my home repairs. Thank You, GREAT JOB!

Via Google

Arman arrived within the time period; he was knowledgeable and friendly. He identified the problem with the dryer quickly and told me the price to repair prior to starting any repair work. He had the parts to repair it and had the dryer working well in about an hour. He was great to work with. I definitely would use Thomas Home Services for future appliance if needed.

Via Google

I am so glad I called Thomas Home Service. From first talking to Ashley who was concerned enough to secure a technician for me within the hour of my call, to greeting Armon at my door, I felt I was in good hands. Armon was professional, and explained his findings in a way I understood. Did not want to cost me money that was unnecessary. I have found my Home Service Company. Honest, reliable and customer oriented.

Via Google