Thomas Lily Plumbing

After calling multiple plumbers and receiving no response at all, we called Thomas Lily and heard back nearly immediately. This was because he was one of the plumbers that I had called previously and he felt so badly that my call was unreturned. The fact that he even acknowledged this immediately spoke to his character. The owner, Brandon, was able to come the following day (Friday), diagnose the problem, and provide an estimate. In doing so, he carefully described what the work would entail. The work was scheduled to begin on Monday or Tuesday, and Brandon’s employee, Thomas, was here bright and early on Monday morning. Thomas was knowledgeable, professional, prepared, and courteous throughout the entire job which took the better part of the day. Thomas’s work was thorough and impeccable, and he left the area neater and cleaner than he found it! Though we don’t hope to need a plumber again any time in the near future, if we do, we will surely contact Thomas Lily Plumbing! HIGHLY recommend!

They were very professional. Came on time, offered to repair at a reasonable price, and cleaned up afterwards. After I noticed a small leak, they came quickly to fix it. I would highly recommend Thomas Lilly Plumbing.

I had a broken drain pipe in my kitchen sink that was embedded into the brickwork and leaking into my neighbors kitchen downstairs. I was trying to get it fixed for a full month. I talked to 6 plumbers. Several came out and provided estimates of around $3000 to run a new drain pipe (not including the thousands it would cost for demo and repair of the walls, ceiling, and cabinets). I even approved the work with one company but they didn't show up. Brandon from Thomas Lily came by to provide an estimate and was also thinking about running a new drain pipe but he offered to open the wall under my sink to expose more of the pipe and gather more information. He immediately found a hole plugged with a bit of disintegrating wood that previous plumbers had probably used to run a snake. He said he could fix it but said that if I was comfortable I could just tap the pipe and plug the hole myself to save cash. He also discovered a very loose hot water supply fitting and replaced it. I bought a $3 rubber plug as a same day temporary solution and spent $36 on a tap kit and metal plug as permanent solution. So instead of paying thousands of dollars I paid a few hundred for his visit and $40 in parts. Brandon was an excellent communicator, scheduled a visit quickly, and showed up on time.