Thompson Brothers Plumbing

After moving into my new house, I started having a bunch of plumbing issues. At first, my home warranty company sent out a plumber who didn’t have a great reputation, so I asked for someone else and got connected with a new plumbing crew. Since then, I’ve stuck with them for all my plumbing needs. Jacob and his team always show up when they say they will, and their prices are very reasonable. They’re professional and clearly care about the quality of their work and their reputation. I really appreciate how they take the time to explain things and give helpful advice for any plumbing problems. Before finding Jacob, I had another company work on a drain line replacement. Unfortunately, that experience wasn’t great—they left a mess in my yard and didn’t really fix the issue. Later, Jacob came out, checked the line with his equipment, and walked me through my best options to get things working right. If it weren’t for Jacob, Donovan, and the friendly staff in the office, I probably would have spent way more money and still had plumbing headaches. I’m grateful to have found honest and reliable plumbers who truly care about their customers.

Via Google

Thompson Brothers Plumbing did an excellent job fixing my plumbing issues. I called and spoke with Jacob, who was very friendly and helpful over the phone. They were able to send someone out within just a couple of hours, which was a huge relief. My house is older and the drains were really clogged, but Donovan showed up right on time and got straight to work. He was polite and explained what he was doing, and soon after, another team member came to help make sure everything was cleared out properly. They worked efficiently together and made sure to clean up everything before leaving. The price was fair and much better than other places I checked, who wanted to charge a lot just to come out. I didn’t have to miss any work since they came out so quickly. I highly recommend their services and will definitely call them again if I need a plumber for other properties.

Via Google

A couple of weeks ago, I had the team from Thompson Brothers Plumbing in Ogden come out to work on my electric water heater, which is pretty old. They were running a special to drain the water heater and do a full safety check for a great price. Jacob came by, did the drain, and checked everything out for me. He pointed out that my system was missing a pressure relief valve, which is an important safety feature, and explained what could happen if it’s not there. Jacob offered to install it and gave me a clear estimate for the work, making sure I understood everything. Just to be sure, I asked for a second look and sent some photos. Donovan got back to me quickly and confirmed that my water heater already had the right safety measures in place, so there was no need to worry. I really appreciated the honest feedback and the time spent explaining things to me. Everything was handled in a professional and friendly way, and I never felt pressured. When I need a plumber in the future, I’ll definitely call them again. I highly recommend their service to anyone in Ogden needing plumbing help.

Via Google

The plumbing team was transparent about their pricing before we booked our appointment, which we appreciated. The first plumber who came out was friendly and professional, but couldn't fully resolve the thermostat problem on our water heater. We arranged for a follow-up visit with Donovan, who was very knowledgeable and quickly figured out the issue with our water heater. He got everything working again with no problems. They also credited the initial service fee toward the repair on the second visit, making the final cost fair and reasonable. We plan to rely on them for any future plumbing issues in Ogden.

Via Google

I’m always glad to find a plumbing company with a reliable dispatcher and skilled plumbers. When my water heater in Ogden started leaking out of the blue, I reached out to Thompson Brothers Plumbing. They quickly sent Jacob over to check things out and give me a clear estimate. There was no pushy sales talk—just honest advice about what needed to be done. After I sorted things out with my insurance, I called back to get the work started. A team of four plumbers showed up with everything they needed and got the new water heater installed right away. The whole process was smooth and professional. I’m really pleased with how everything turned out!

Via Google

Thompson Brothers Plumbing is the best plumbing company I have worked with. I’ve been using them for plumbing issues at a few houses my family inherited in Ogden, and since we live out of town, it has been very easy to call and have a plumber sent out for both urgent problems and regular service. Their pricing has been fair and honest, and the work has always been done very well. They made sure every plumbing repair and installation was up to code, and they even shared clear photos of the completed work, which really showed the quality and care. That kind of communication gave us a lot of peace of mind since we could not always be there in person. I was very impressed with how organized, skilled, and thorough the plumbers were throughout the whole process. We worked with Donovan and Jacob, and they were excellent. They were professional, easy to talk to, and clearly took pride in their plumbing work. They went the extra mile to explain what needed to be fixed, kept us updated, and made sure every repair was handled the right way. I highly recommend them for any plumbing service.

Via Google

i don't usually leave reviews, but i wanted to share my experience. i was working on remodeling my bathroom by myself and ran into trouble when replacing the shower cartridge. i ended up twisting the pipes and suddenly had a big leak on my hands. i knew i needed help from a plumber, but didn't know who to call, and started feeling pretty stressed out. after searching online and seeing so many options, it was hard to know who to trust. i reached out to a neighbor in ogden, and she suggested Thompson Brothers Plumbing. i'm so glad she did! as soon as jacob arrived in his work van, my worries started to fade. he was friendly and professional, explained what needed to be done, and fixed the pipes quickly. the price was fair and the whole experience was much better than i expected. everything works great now and i'll definitely use their plumbing services again. highly recommend for anyone in ogden needing a reliable plumber!

Via Google

Great experience from start to finish with this plumbing service. We texted a photo of our failing hot water tank around midday, and they replied right away to let us know a detailed estimate was being prepared. By later that afternoon, we had a clear quote, and jacob answered all our questions in simple terms so we knew exactly what to expect. They scheduled the water heater install for the next day in Ogden and arrived on time. The courtesy text when they were 5 minutes away was very helpful. Very professional and friendly the whole time. They wasted no time getting started and had all the plumbing parts, tools, and fittings needed for the job. The install was clean, efficient, and done with real care for our home. donovan was respectful, worked neatly, and made sure everything was set up properly, including the connections, venting, and cleanup around the work area. The final bill matched the estimate, so there were no surprises. Honest pricing, solid workmanship, and great attention to detail. They also hauled away the old tank, left the area clean, and made sure everything looked great and worked properly before leaving. Highly recommend for water heater and plumbing work.

Via Google

Thompson Brothers Plumbing has been our trusted plumber in Ogden for many years. Whether we needed help installing new sinks and plumbing fixtures, or had issues with broken pipes and a water heater, their service has always been top-notch. With just a quick call, Donovan or Jacob respond quickly—often the same day or by the next. They make sure to follow up and confirm that everything is working perfectly. As a long-standing, family-owned local business, we are happy to keep using their plumbing services for our home. Highly recommend!

Via Google