TJ's Plumbing & Heating of Erie

Shop around! Jeff was SO unprofessional. The wrong furnace was installed at my 88 year old sister's house. Jeff blamed the company that sent them the furnace claiming it wasn't his fault but their's!!! They did come the next day and put the right one in. It was cold though that night and my sister was afraid to put the temperature high because it was the WRONG furnace. Jeff, in all his compassion for her being cold, said that it was my sister's fault that she didn't call them and ask if she could bump the furnace up higher on the WRONG furnace. AGAIN, not accepting any blame but was quick to blame someone else. Not only VERY unprofessional but also not very compassionate that my 88 year old sister was cold at night!! There was another incident that occurred but the technicians took care of it, NOT a manager. Technicians were nice but because of management, I would NEVER ever recommend them to anyone. Go to a company that appreciates their customers. I would rate them lower than one star if possible!

Their staff & technicians highly professional and very helpful! I have been a happy customer with them for years. After a recent power outage, my furnace stopped working. I called them up and they were able to come quickly to diagnose & fix the problem with my furnace. I highly recommend them for all of your heating & cooling needs. Great company to work with!!!! Thanks TJ's!!!!

I had them come out for a leak charged me a lot of money couldn't fix the problem. Had another plumber come out and fix what they couldn't. Then was told I'd get refund if my landlord took down his review my landlord said no only if you get a full refund. Was told by a Manager he would be in touch and possibly give me a refund even if the landlord didn't agree with him that they'd work with me on a refund. Haven't heard from them since paid 450 for nothing! Do not use these ppl they do not follow through highly disappointed 