Upfront Plumbing Drains Heating and Air

I've worked with Mason a couple times and he's been amazing. This time, we had mold and had to completely demo our bathroom to remediate. Mason came and was very thorough when looking at everything which was really nice because he understood everything that needed to be done to help avoid any surprises that he could. He even offered 2 different options based on my budget and what needed done, and made sure I was aware of what each entailed and potential consequences and benefits for each option. I've really respected and appreciated the full disclosure and time he's taken with me each time he looks over everything and goes over options and estimates. Two other employees came and did the work to replace my main drain stack and some other piping. They even noticed that my ABS had a recall on it, which I had no idea about. They've all done great work, been very respectful, friendly, and kept me engaged throughout the whole process so nothing came as a surprise. I've had other companies try to tell me I need products that I don't really need and Upfront has never done that. The office employees are also very nice and it's super easy to schedule appointments and make payments, they'll even text you a link for you to pay. I feel like Upfront is very trustworthy and would definitely recommend them.

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I had a really good experience getting my furnace replaced by Upfront! Their estimate was fair, and they were extremely responsive, and they accommodated the replacement within 3 days. My furnace was condemned on Friday morning. With temperatures beginning to drop next week and it being Christmas week, I scrambled to get my warranty company to take the job but their contractor was unresponsive during the weekend. Jakob coordinated with me throughout Saturday on getting the furnace replaced Monday. On Monday Justin and Austin finished the furnace replacement in less than 4 hours. Everything looks great and we don't have to worry about using space heaters to survive the cold that's coming. Thank you for doing a great job, being responsive, and working diligently to resolve a habitability issue quickly!

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Ross and Justin installed cage covers over a couple of exhaust vents to prevent birds from re-entering the vents and nesting. The charge for the installation was less than two other quotes I received. Work was done in a timely and professional manner. Ross communicated the steps they were going to take clearly. Both were friendly and easy to talk to.

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This is the best run company in utah - fair Price fantastic employees amazing management took such good care of my mom’s place and she’s 88 years old. I would use them all day and twice on Sunday. Thanks Ryan for your team.

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My 20 year old water heater finally died and Mason with Upfront discussed various options of tank vs tankless water heaters with pros and cons of each. I decided to go with a simple tank replacement. After our consultation at ~4 p.m., he was able to complete the work the following morning. Everything is working well and at a good price point.

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Trent did an excellent job installing my new sink, faucet and disposal. Trent fid my initial measuŕe and consult and was very professional and extremely knowledgeable. He answered all my questions and gave me 2 solutions for my older plumbing issues. He was patient with me and very honest and Upfront (name for the business). I recommend him highly and will use his services again. One very Satisfied Customer! Carol K.

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We called Upfront to install a microwave that vented to the outside. They came first to see if what we were asking was feasible. With a green light, we went ahead and purchased a microwave that had convertible venting. Then Jose and his assistant showed up the next day and installed our microwave. They were professional and completed the job in a timely manner. They answered questions I had about installation. They cleaned up afterwards and then showed me the work they had completed. We felt that the price was great considering they would need to drill through stucco. They also hauled away our old microwave.

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I had a really good experience getting my furnace replaced by Upfront! Their estimate was fair, and they were extremely responsive, and they accommodated the replacement within 3 days. My furnace was condemned on Friday morning. With temperatures beginning to drop next week and it being Christmas week, I scrambled to get my warranty company to take the job but their contractor was unresponsive during the weekend. Jakob coordinated with me throughout Saturday on getting the furnace replaced Monday. On Monday Justin and Austin finished the furnace replacement in less than 4 hours. Everything looks great and we don't have to worry about using space heaters to survive the cold that's coming. Thank you for doing a great job, being responsive, and working diligently to resolve a habitability issue quickly!

Via Google

Once again they UpFront was very kind and professional. Found the problem and gave a quote right away. Not pushy like the red and yellow company you see driving around Utah who I will never use again!! UpFront has a loyal customer for life! This plumbing company was highly recommended to me by a realtor friend and I’m glad I gave them a call.

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**★★★★★ Five Stars – Beyond Impressed!** I cannot recommend Upfront Plumbing highly enough. The crew recently completed a massive, highly unique project at my place—installing three mini-split heat pumps—and they absolutely knocked it out of the park. From the very beginning, this wasn't your standard, run-of-the-mill installation. It required a ton of creative problem-solving and custom planning. Because the job was so specific and complex, our bidding process took exceptionally long. I cannot praise their team enough for their incredible patience throughout that phase; they graciously revised and submitted bids multiple times to ensure every single detail, expectation, and technical nuance was perfectly accounted for before a single tool was lifted. When it came time for the actual installation, the crew was professional, meticulous, and incredibly respectful of my property. Their craftsmanship is top-tier, and the system is running flawlessly. If you have a complex or unique HVAC project and want a company that values precision, customer service, and stick-to-it-iveness, Upfront Plumbing is the team to call. Thank you all for your hard work and dedication to getting this job done right! Kyle Quinn

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