Valley Plumbing Heating & Cooling

The technicians JUST left my house, so hopefully it isn’t too soon to leave this review, but so far, I’m pretty confident in their work. Mitchell was the one I was working with primarily, and he was efficient, communicative, and very thorough. He thought of things I didn’t even think about, taught me what everything does and how it all works which makes me feel like he wants clients to be educated and informed so they can make the right decisions for themselves and their homes. He went as far as to take before and after pictures to document everything, and send me his findings. That helps me feel a bit more secure with his work. I was very impressed and grateful for the honesty and communication. If I had to spend a larger amount, I’m glad it was with this company.

This is the 2nd time David Reyes has been to our house to perform repairs. We specifically requested him because he did so good the first time. He did great again today. He is professional, courteous, on time and cleaned up after himself. We will continue to use Valley Plumbing and recommend them to our friends and neighbors.

I cannot say enough good things about Valley Plumbing, Heating, and Cooling. JT, Jay, and Austin were absolutely amazing the whole time. They replaced our furnace and AC unit, and in the process discovered that our furnace was leaking carbon monoxide. They immediately made our family’s safety their top priority and worked quickly to make our home safe again. Without them, our family could have run the risk of being seriously harmed by the dangerous carbon monoxide in our home. We truly cannot say thank you enough. They found the leak one afternoon and had a brand-new unit installed the very next day, which was incredible. JT was especially patient and took the time to answer all of my questions thoroughly. He was very genuine in his desire to help our family have a safe, warm, carbon-monoxide-free home. All three technicians were extremely respectful of me, my home, and my family. They even warned me ahead of time if something was going to be extra loud so it wouldn’t scare my baby—which meant so much to me. Jay was so polite and respectful, always addressing me with “Yes, ma’am.” They explained everything clearly, showed me exactly where to look, and gave easy-to-understand descriptions. This made me feel confident both in my understanding and in the quality of their work. I also really appreciated that when I scheduled my first appointment, I received a text confirmation with a photo and personal bio of the technician who would be coming to my home. That level of professionalism and transparency really stood out. They were punctual, showed up exactly when they said they would, and communicated clearly through both text and phone calls. Despite the difficult layout of my home, they handled every challenge with ease and made a complicated job look effortless. Overall, I am incredibly impressed by the honesty, professionalism, and strong moral character of this company. I am seriously considering making cookies to take to their office just to say thank you! You can truly tell this company is run by genuinely good people. I highly recommend Valley Plumbing, Heating, and Cooling.