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Way Cool Plumbing & Air

4.8(760 reviews)
Phoenix, AZUnclaimed · Claim this listing →Open
Residential
(***) ***-3843
Location
Hours
Mon07:00–22:00
Tue07:00–22:00
Wed07:00–22:00
Thu07:00–22:00
Fri07:00–22:00
Sat07:00–20:00
Sun07:00–20:00
#18 in Phoenix#91 in Arizona

Way Cool Plumbing & Air is a Phoenix, AZ plumber and general contractor rated 4.8 stars across 760 Google reviews. Their technicians are consistently praised for walking customers through inspections and repairs in detail, with services spanning HVAC installation and tune-ups, plumbing repairs, ductwork, insulation, and energy audits. Customers frequently highlight the honesty and transparency of individual technicians, making Way Cool a go-to choice for both homeowners and property managers in the Phoenix area.

What Customers Say

Customers praise Way Cool Plumbing & Air for their technicians’ thoroughness and clear communication, particularly highlighting Edwin Guevara’s detailed explanations and professionalism. Reviewers also commend staff like Chris K and Ping Moeve for their knowledgeable service and helpful guidance. The company is recognized for reliable HVAC installations, precise repairs, and honest, responsive support—even for remote clients.

Exceptional Customer Service Thorough and Knowledgeable Technicians Professionalism and Trustworthiness Attention to Detail

Why Choose Way Cool Plumbing & Air

Rated 4.8★ from 760 Google reviews
Exceptional customer service
Professional and trustworthy technicians
Thorough and knowledgeable team
Attention to detail in every project

Services

General contractorPlumber

Best Suited For

Way Cool Plumbing & Air in Phoenix, AZ appears to be a strong choice for homeowners seeking thorough, knowledgeable technicians and exceptional customer service with professionalism and attention to detail.

Frequently Asked Questions

Does Way Cool Plumbing & Air offer same-day plumbing service in Phoenix?

Yes, based on customer reviews they are known for prompt response times, with several homeowners noting same-day or next-day appointments even for urgent issues.

Does Way Cool Plumbing & Air send knowledgeable technicians who explain the work?

Absolutely — reviewers consistently highlight that technicians take time to walk homeowners through the problem and the fix, so you always know what's being done and why.

Does Way Cool Plumbing & Air handle common residential plumbing problems like leaks and drain clogs?

Yes, customer reviews cover a wide range of home plumbing repairs including leaks, clogged drains, and water heater issues, with homeowners praising the thoroughness of the work.

Does Way Cool Plumbing & Air have technicians who are professional and trustworthy in the home?

Based on customer reviews, homeowners frequently mention that technicians are respectful, tidy, and honest — several reviewers specifically call out their attention to detail and professionalism.

Does Way Cool Plumbing & Air serve residential customers throughout the Phoenix area?

Yes, they serve Phoenix-area homeowners — contact them directly to confirm service availability in your specific neighborhood.

Google Reviews

4.8(760)

DareDashA

3 weeks ago

★★★★★

I had an outstanding experience with Way Cool Plumbing & Air thanks to their technician, Edwin Guevara. From start to finish, Edwin delivered exceptional service. He walked me through every step of the process, explained what he was checking, and provided clear before-and-after photos so I could see exactly what was done. Throughout the visit, he made helpful recommendations and took the time to ensure I understood everything—both during the service and in his final summary. His professionalism, transparency, and attention to detail were truly impressive. I’m extremely happy with the service and grateful for Edwin’s thoroughness. Highly recommend Way Cool Plumbing & Air.

Via Google

Jessica Shrake

5 months ago

★★★★★

Chris K came out to do an energy audit on our home. We learned a lot and feel very good about the ways that they can help us. Very pleased with the level of service and professionalism. Thank you Way Cool for being a great resource and trusted company.

Via Google

Tami Lane

3 weeks ago

★★★★★

David was here to install all new insulation after the new ductwork. David took the time to make sure everything was done correctly and neatly, at that. He even came back out when I had noticed some caulking that had dripped on my carpet upstairs and I wasn't sure how to get it out. David came back out to take care of it and the owner, Kirk showed up as well. These are the little things that show so much professionalism and excellent customer service. Professional, knowledgeable, detail-oriented, and respectful of my home. Highly recommend Way Cool Plumbing & Air for all your plumbing/ac needs.

Via Google

Vincent Ekmanian

a month ago

★★★★★

Just had my winter check. Edwin G. did a great job going over the check with me. Also gave me some great advice on keep my unit cleaner and running smoother. Alway has had a great experience with Way Cool.

Via Google

Kelly Bohm

7 months ago

★★★★★

We recently had both of our HVAC units replaced, and I cannot say enough good things about our experience with Way Cool HVAC! From start to finish, everything was smooth, professional, and downright impressive. Kendra Harrison went above and beyond to make sure we were taken care of every step of the way. She was kind, knowledgeable, incredibly responsive, and made sure we felt confident in every decision. She truly cared about our comfort and went the extra mile to make sure we were happy...and we are! The install crew was awesome, everything was clean and efficient, and we can already feel the difference. If you're looking for a family owned company that delivers great service with people who actually care - this is it. Huge thanks to Kendra and the whole Way Cool team! You're the best!

Via Google

Kara Goff Caldwell

a month ago

★★★★★

UPDATE 5/27/26: Had Way Cool Plumbing & Air back out today to service/tune-up the A/C at the rental property I manage, and once again Ping Moeveve was outstanding! Professional, knowledgeable, thorough, and incredibly helpful. He walked me through all the system readings, ratings, and overall performance of the A/C in a way that was easy to understand and never rushed. As someone managing a property, transparency and trust matter a lot, and Ping definitely delivers both. It’s rare to find technicians who not only know their trade but also genuinely care about educating the customer and providing top-tier service. Another excellent experience with Way Cool Plumbing & Air! 5/12/26 I had a great experience with Way Cool Plumbing & Air. Ping Moeveve came out for my A/C tune-up and was outstanding—professional, knowledgeable, courteous, and very thorough. He took the time to explain everything clearly and made sure my system was running properly before he left. Chris also came out the same day to perform a water heater flush and did an excellent job as well! He was professional, efficient, and very helpful. And he had dog treats for my pups!! Are you kidding me?! So awesome!! Both technicians provided top-notch customer service, and you can tell the company truly cares about quality work. Highly recommend Way Cool Plumbing & Air!

Via Google

Melissa Beck

3 weeks ago

★★★★★

Luis was amazing! Very kind and helpful. I am confident in the work he did and appreciate your services ! He replaced my leaking expansion tank and corrected the piping and added a sediment trap we didn’t know we were missing ! He also made my shower drain well again !! Thank you again!! Happy Friday :)

Via Google

Lisa Montgomery

4 weeks ago

★★★★★

We have had Edwin service our house a couple times. We so appreciate his thoroughness and knowledge. He goes over everything with you in detail during the inspection and repair processes. He doesn’t guess on what’s going on, just seems to know. He is highly skilled in my opinion and I hope to request him for all future appointments to my home. Good job, Edwin. We appreciate you!

Via Google

Ruth Ahsmann

3 months ago

★★★★★

Way Cool was the most honest and professional company to work with. They were recommended to me by our realtor. I never met them in person since I am thousands of miles away having them do several repairs for my aging parents home. They answered my multiple texts and phone calls during the process of replacing and fixing several issues in their home. They serviced the HVAC units as well as replacing a major part of the AC. We also had to fix a leak in the master bath. Using the two departments were seamless and they accommodated all my requests. Working with Dave and the company was beyond amazing!

Via Google

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