YES! Air Conditioning, Heating, Plumbing and Electric

Thank You Yes!! A Truly Great Experience!! Our caring tech, Adrian Montesinos, came by today for our first yearly tune up though we’ve lived here for about 8 years. He treated us with the same consideration as though we’ve been a valued customer for years. He had no trouble finding the address, and didn’t mind our messy home. We received a picture of the person coming, so we knew who to look for. The previous day I called the office, responding to a text to confirm my forgotten appointment after signing up at a Lowe’s stand for a $29 tune up a month ago, and they offered a promo for $19 informing me the gentleman who helped me sign up at the stand would still get credit for the service. Our tech was professional well above my expectations! Adrian was only here for about an hour while only going back out to the vehicle once to get me a new air filter. (no additional charge BTW) I only showed him to the furnace room. He finished up everything and knocked on the door after he put his tools away. He didn’t need me to do anything. Adrian had a descriptive checklist of all he did and the condition of each part he inspected. Just before he left he let me know I could pay through the portal link that was texted to me, and gave me our “Report Card” (which looked Great BTW) and simple tips we could easily do ourselves to keep the system good as new, like going to the dentist without cavities. Adrian had pictures of the few areas he recommended deeper cleaning about and used a Low Pressure simple yes or no question to offer to help. He said, “I could do that for you, would you like a price?” No “Okay, do you have any questions?” No Then he asked for No Money just a signature promising to pay the $19 balance, and with a smile, left saying,“If anything happens we’re here.” We definitely plan to use Yes! Again.

Jayden did fantastic and the only thing that went slow was the parts arriving. And of course he could not control how quickly they came. Very personable, polite, and nice to work with. Great job!

David (Sales), Andrew, and Cassidy (Install Techs) were all excellent! I had a wonderful experience this week with full system replacement. David took time to understand our needs and sized our equipment to ensure efficiency and costs were reasonable. I got into the schedule quickly as we have emergent replacement needs and the next day the system was installed.... Thank you all so much the quality of the installation by Cassidy and Andrew appears to be high quality and so far things are Fantastic!